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502.4 Student Complaints and Grievances





Creating an environment where students feel comfortable addressing their concerns in a meaningful manner is vital to the learning process.  It is the goal of the board to resolve student complaints at the lowest organizational level.  Student complaints and grievances regarding board policy, or administrative regulations, or and other matters should first be addressed to the student's teacher or another licensed employee, other than the administration, for resolution of the complaint.  


If the complaint cannot be resolved by a student’s teacher or other licensed employee within five (5) days of the event, the student may discuss the matter with the principal within five (5) days of the employee's decision.  If the matter cannot be resolved by the principal, the student may discuss it with the superintendent within five (5) days after speaking with the principal.


If the matter is not satisfactorily resolved by the superintendent, the student, within three (3) days of the superintendent’s final decision, may ask to have the matter placed on the board agenda of a regularly scheduled board meeting in compliance with board policy.  The board retrains discretion as to whether to consider or take action on any complaint.


Date Board Approved: 1/16/2006

Date Board Updated/Reviewed: 3/21/2022



Legal Reference:           Iowa Code § 279.8